Chat24Plus rich messages are automatically converted to Viber rich messages when possible; otherwise, they are removed from the message.
Viber conversations and messages are compatible with routing and queue.
Dialogflow is supported, including the following features: Human takeover, Chat24Plus rich messages, language detection, and chatbot language switcher.
Follow-up message is supported, but the delay setting is ignored; the message is sent instantly.
Offline message is supported, but the timetable is not sent.