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Installation

  • Get the domain from the URL of your Zendesk admin area. Copy the first part of the URL: https://domain.zendesk.com/. For example, the domain of https://chat24plus.zendesk.com/agent/get-started/ticketing-system/ticketing-intro is chat24plus.
  • Get the API key from Left menu > Admin > Channels > API > Settings. Click Add API token. API token
  • The email is your Zendesk account email.