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Installation

The process requires two installations: one is the WHMCS add-on, and one is the Chat24Plus App.

App installation​

  • Go to the admin area of Chat24Plus, then go to Settings > Apps > WHMCS, and enter the License Key to install the app.
  • Once the app is installed, go to Settings > Whmcs and enter the database information and the WHMCS URL.

WHMCS add-on installation​

  • Enter the folder chat24plus inside the addon.zip (download it here) file into the /modules/addons/ directory of your WHMCS installation.
  • Go to Configuration > System Settings > Addon Modules, find the Chat24Plus module, and click Activate. More details at https://docs.whmcs.com/Addon_Modules_Management#Installing_An_Addon.
  • Click the Configure button and enter the Chat24Plus plugin URL.

How to update​

Updating the WHMCS App in Chat24Plus is easy; you can enable automatic updates or manually update it. Details here. To update the WHMCS add-on, you will need to download the latest version of the add-on from https://chat24plus.com/docs/files/whmcs/addon.zip and manually replace the /modules/addons/chat24plus/ directory of your WHMCS installation with the new one you just downloaded.

If you have issues, or if you have changed the WHMCS database details, make sure the file chat24plus/config.php uses the correct WHMCS database details. Updating the details in Chat24Plus will not update the details in the config.php file.